Our Rapid Response – 24/7 Call Out Service is a unique and personal service reflecting our own special approach which has helped business/property owners all over NZ.
Key aspects of our service includes:
- 24 Hour Auckland-wide Alarm Repair / Reinstatement Service
- You don’t need to have a contract in place with us
- You don’t need to have had your alarm system installed by us
- Rapid Response Across All Parts of Auckland Within 60 Minutes.
As you can see, we’re able to react immediately to emergency calls and will always do our best to help you resolve the emergency as quickly as possible.
Over the years The Fire Guys have built, and continue to build, great relationships with our customers. This is due to our reaction time to emergencies, our transparency with customers, competitive pricing and detailed, but simply explained, service reports.
Customer satisfaction is our top priority, we are totally committed to offering first-class customer care and prioritising the individual customer’s needs. We even provide our call out service to organisations and people who aren’t existing customers. If you have been let down or can’t get hold of your existing contractor, give us a call 24 hours a day 365 day a year!
No matter the size of your premises, or the complexity of the system operating on-site, we guarantee to have technically capable technicians that can resolve any issues.